Company culture – 

When reality doesn’t match what leaders articulate versus what they embody…

It’s obvious when there is a discrepancy between words and reality and your employees pick up on this quickly. This incongruence fuels mistrust and fosters a toxic culture.

Why does this happen? 

+management is too busy focusing on the bottom line and isn’t thoughtfully considering the company culture 

+management egos come into play 

+not all of the leaders fully embody the company values 

+management loses touch with the pulse of the organization 

+lack of HR 

The fix

+frequently conduct culture & employee engagement surveys that reflect the work environment and management’s performance 

+HR & on-board leaders should conduct stay interviews to prevent good people from leaving

+invest in coaching for executives, leaders, and staff 

+consistent 360 degree reviews with accountability

+include words like “respect,” “compassion,” “encouragement,” and “teamwork” in performance planning & measure them to weed out toxic employees & leaders

+promote the healthy culture and lead by example to eliminate toxic behaviors 

How does your organization “walk the walk” with their culture and values?